The leading Customer Loyalty Education Course for Australia & New Zealand
Accredited by the Australian Loyalty Association (ALA) and endorsed by the Australian Marketing Institute (AMI), the Advanced Loyalty Education Series is designed for Loyalty, marketing, and CX professionals ready to master the future of customer engagement.
These one-day intensive masterclasses blend cutting-edge insights, real-world case studies, and interactive exercises to help you turn advanced theory into practical action.
Led by industry experts from across loyalty, data, and technology, each session equips you with the tools to enhance member engagement and program performance.
Whether you want to:
You’ll leave with the skills, confidence, and frameworks to drive next-generation loyalty innovation.
By the end of the series, you’ll:
Private sessions for 5+ attendees are available -contact events@australianloyaltyassociation.com for details.
The courses will be led by industry professionals.
Each course runs over a single day in Sydney, combining expert presentations, case studies, and practical group exercises.
Participants will receive a Certificate of Advanced Loyalty Education from the Australian Loyalty Association upon completion of each course.
The course is capped at a maximum of 25 participants.
All day catering included.
Accredited by the Australian Loyalty Association and the Australian Marketing Institute (AMI)
Course 1
Artificial Intelligence
Course 2
Behavioural Science
Course 3
Program Economics
Each course includes:
Full-day training with leading industry experts
All-day catering
Course materials and case studies
Certificate of completion accredited by the Australian Loyalty Association
All pricing excludes GST and includes booking fees. Prices are in Australian Dollars (AUD).
Private Sessions for 5+ Attendees are available, please contact us at events@australianloyaltyassociation.com
10% discount is available for sponsors and associates of ALA.
For further details, contact Australian Loyalty Association on 03 9681 9429/ 0438 923 300 or events@australianloyaltyassociation.com
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