Loyalty Group APAC Pty Ltd
ABN: 25 679 367 689
Registered Address: Level 42, 600 Bourke Street, Melbourne VIC 3000, Australia

This Privacy Policy applies to the following websites and associated services:
www.australianloyaltyassociation.com
www.nzloyaltyassociation.com
asianloyaltyassociation.com
Effective Date: 22 June 2026

1. Purpose
Loyalty Group APAC Pty Ltd (“we”, “our”, “us”) is committed to protecting personal information and complying with applicable privacy laws, including the Australian Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and other applicable privacy requirements in jurisdictions where we operate.

2. Information We Collect
We may collect personal information including names, job titles, employer details, email addresses, phone numbers, postal addresses, event registrations, membership details, marketing preferences, and correspondence with us. We may also collect technical information such as IP addresses, browser type, device information, pages visited, cookies, analytics data, and website usage information.

3. How We Collect Information
Information may be collected directly from you through website forms, memberships, event registrations, surveys, newsletters, communications with us, or automatically through cookies and analytics technologies.

4. How We Use Personal Information
We may use personal information to provide services, manage memberships, administer events, communicate with members and stakeholders, respond to enquiries, deliver newsletters and marketing communications, conduct research and analysis, improve our websites and services, meet legal obligations, and maintain security and fraud prevention measures.

5. Marketing Communications
Where permitted by law, we may send promotional communications about our programs, events, services, sponsors, partners, and industry activities. Individuals may opt out at any time using unsubscribe links or by contacting us.

6. Disclosure of Personal Information
We may disclose personal information to service providers, technology partners, event partners, sponsors, professional advisers, regulators, law enforcement agencies, and other parties where required by law or with consent. Information may be disclosed to organisations located outside Australia where necessary for service delivery.

7. Cookies and Analytics
Our websites use cookies and similar technologies to improve user experience, analyse traffic, personalise content, and support marketing activities. Users may manage cookie preferences through browser settings, although some website functionality may be affected if cookies are disabled.

8. Data Security
We take reasonable technical, administrative, and organisational measures to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. No method of transmission or storage can be guaranteed completely secure.

9. Data Retention
We retain personal information only for as long as reasonably necessary for business, legal, regulatory, and operational purposes, after which information is securely deleted, anonymised, or archived where appropriate.

10. Your Rights
Subject to applicable laws, individuals may request access to personal information, request correction of inaccurate information, withdraw consent where applicable, and make privacy-related complaints. Additional rights may apply in certain jurisdictions.

11. Third-Party Websites
Our websites may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

12. Children’s Privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children without appropriate consent.

13. Complaints
If you believe your privacy has been affected, please contact us first so we can investigate. If you remain dissatisfied, you may contact the Office of the Australian Information Commissioner (OAIC)
at www.oaic.gov.au or phone 1300 363 992.

14. Contact Us
Loyalty Group APAC Pty Ltd
Level 42, 600 Bourke Street
Melbourne VIC 3000 Australia
Email: enquiries@australianloyaltyassociation.com

15. Changes to this Policy
We may update this Privacy Policy from time to time. The latest version will always be published on the applicable website and will take effect from the date of publication.