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NEWS & CONTENT

Keep up to date with the latest in loyalty from around the world.

FEATURED ARTICLES

2023-03-21

Let's Talk Loyalty #347: From Fans to Fanatics with Doug Glazer of Fanatics

Today’s episode of Let's Talk Loyalty explores the connection between fans, especially sports fans, and Fanatics the company, which in the last deca ...

2023-03-09

The Top 198 Customer Loyalty Statistics for 2023 and Beyond

Let’s take a deep dive into loyalty statistics to find out what metrics are set to shape the coming years. There is a lot on the line: according to ...

2023-03-08

What Exactly is a Customer Loyalty Strategy?

“All good strategy eventually degenerates into work”1 The ‘work’ in a loyalty strategy ensures you are chosen when a customer buys.  If a c ...

2023-03-07

Let's Talk Loyalty #342: Helping Customers Choose Better - SAQ Shares Powerful Results Selling Wines

This episode features a truly inspirational customer relationship program from Quebec in Canada.SAQ is a retail brand, selling wines, beers and spirit ...

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