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NEWS & CONTENT

Keep up to date with the latest in loyalty from around the world.

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2022-05-11

International Loyalty Awards 30 under 40 list of Loyalty Royalty announced

The 30 under 40 list of Loyalty Royalty is a celebration of the incredible talent emerging and flourishing in our industry. These people are the lif ...

2022-04-21

Let's Talk Loyalty #213: Relaunching The Shangri-La Hotel Rewards Program

In today's episode, "Let's Talk Loyalty" talks with Kevin Siew, Vice President and Head of Shangri-La Circle, the latest innovation from the Shangri-L ...

2022-04-20

Wizards behind the curtain: The role of data scientists in securing your customers’ loyalty

By Daniel Cantorna, Vice President, Data, Insights and Technology, Asia Pacific, Collinson In today’s competitive business environment, you need ev ...

2022-04-20

NFTs: The The Latest Loyalty Currency?

By Daniel Cantorna, Vice President, Data, Insights and Technology, Asia Pacific, Collinson NFTs – or non-fungible tokens, to use their formal name ...

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May 11, 2022

Finalists Announced for 2022 International Loyalty Awards

The International Loyalty Awards have announced their 2022 finalists. Download the PDF to read the announcement or visit the website for more information. The International Loyalty Awards (formerly the Loyalty Magazine Awards) celebrate the world’s most innovative and memorable loyalty initiatives from across six continents. The awards recognize brands that are building lasting and pro table customer […]

April 28, 2022

Let’s Talk Loyalty #212: Circle K’s Award-Winning “PLAY or PARK” Programme in Ireland

This episode of “Let’s Talk Loyalty” features a conversation with Eadaoin Keane, Head of Marketing for Circle K Ireland who won the “Best Loyalty Programme 2021” from the Irish Loyalty Awards for their “Play or Park” programme. Circle K Ireland is a highly successful and well-known fuel convenience retail brand in Ireland, the market leader for food, […]

April 20, 2022

Australian Consumers demand hyper-personalisation, new report reveals.

The way to engage with these consumers is through real-time, hyper-personalised experiences, a new eConsultancy report, in partnership with Cheetah Digital reveals. The report 2022 Digital Consumer Trends Index: Australian Consumer Attitudes and Trends in Personalisation, Privacy, Messaging, Advertising and Brand Loyalty shows consumers across Australia interact with a brand on multiple channels, oftentimes unpredictably. […]

April 07, 2022

Activate Your Organisation’s Digital Strategy Via Your Loyalty Programme with Jon Fisher (Head of Digital at Costa Coffee UK)

With 18 years of expertise in customer loyalty and communications across a number of industries, Jon Fisher has worked in leadership roles for some of the most recognised brands in the UK including the BBC, T-Mobile, EE and Costa Coffee. Jon (currently UK Head of Digital at Costa Coffee) has a track record of growing […]

April 04, 2022

Let’s Talk Loyalty with Australian Loyalty Association’s Sarah Richardson

We have a very exciting announcement: the Australian Loyalty Association is now an official partner of the “Let’s Talk Loyalty” podcast with Paula Thomas! To kick off this fantastic partnership, Paula sat down (give or take an ocean or two) with our very own Sarah Richardson (Founder and Advisory Board Chair, ALA). In this episode, Paula […]

March 24, 2022

Data and Segmentation in Loyalty with Mary Pilecki (VP and Principal Analyst at Forrester)

Mary Pilecki serves B2C marketing professionals, leading Forrester’s customer loyalty coverage. Her research focuses on loyalty strategy, loyalty programs, consumer trends, and the tools, skills, and processes B2C marketers need to manage and measure loyal customer relationships. She helps marketers navigate the continually changing landscape of loyalty technology and services, as well as emerging trends […]

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NEWS & CONTENT

FEATURED ARTICLES

International Loyalty Awards 30 under 40 list of Loyalty Royalty announced

Let's Talk Loyalty #213: Relaunching The Shangri-La Hotel Rewards Program

Wizards behind the curtain: The role of data scientists in securing your customers’ loyalty

NFTs: The The Latest Loyalty Currency?

LATEST NEWS

SHARE YOUR ARTICLES OF INTEREST

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