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NEWS & CONTENT

Keep up to date with the latest in loyalty from around the world.

FEATURED ARTICLES

2022-11-30

ALA Annual Loyalty Insights Report: Read the executive summary

The ALA 2022 Annual Loyalty Insights Report is the most comprehensive loyalty industry report in Australia. It provides insights into the hearts and m ...

2022-11-22

Mission: Loyalty – Loyalty Program Mistakes That Shrink Your ROI

While undercover, I asked a lot of people about running loyalty programs. Based on their answers, loyalty programs are such an easy concept. “I just ...

2022-11-16

Let's Talk Loyalty #293: Reducing Churn in the Home Energy Sector with Genesis New Zealand

Creating measurable results and driving customer loyalty in the home energy market can be incredibly challenging. But Genesis Energy, the largest ele ...

2022-11-15

Loyalty requires great customer experiences — how are leading marketers achieving them?

Download Report Today, personalisation is one of the most critical cornerstones of building customer loyalty. In fact, research indicat ...

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