LOYALTY & CUSTOMER ENGAGEMENT EVENTS, COURSES AND AWARDS
The Australian Loyalty Association (ALA) is an organisation established to provide thought leadership, education and networking opportunities to those working in the loyalty industry.
LOYALTY & CUSTOMER ENGAGEMENT EVENTS, COURSES AND CAREERS
The Australian Loyalty Association (ALA) is an organisation established to provide thought leadership, education and networking opportunities to those working in the loyalty industry.
2025-04-17
AI and Beyond: The Future of Loyalty in 2025
Marigold’s Roger Williams and Forrester’s Emily Collins discuss the evolving landscape of loyalty programs alongside consumer ...
2025-04-09
Report from Comarch and Global Loyalty Organisation Reveals What’s Driving Customer Loyalty in 202
As the loyalty landscape continues to evolve, Comarch, in partnership with the Global Loyalty Organisation, has released a new international study sh ...
2025-04-08
Why Are Airline Loyalty Programs Decreasing In Value?
Customer loyalty to airlines used to be a worthwhile thing: points or air miles earned by repeatedly flying on the same airline would feasi ...
2025-04-09
Loyalty Blinks: Brand Loyalty - Going Beyond Discounts To Create an Engaged Customer Community
Marketers must constantly adapt to shifting consumer attitudes and behaviours. In recent years, three key trends have emerged that are shaping the de ...
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