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LOYALTY & CUSTOMER ENGAGEMENT EVENTS, COURSES AND CAREERS

The Australian Loyalty Association (ALA) is an organisation established to provide thought leadership, education and networking opportunities to those working in the loyalty industry.

LOYALTY & CUSTOMER ENGAGEMENT EVENTS, COURSES AND CAREERS

The Australian Loyalty Association (ALA) is an organisation established to provide thought leadership, education and networking opportunities to those working in the loyalty industry. 

This 2 day course, accredited by Australian Loyalty Association and held yearly in Sydney and Melbourne, covers all aspects of loyalty including strategy, design, marketing, operations and technology. The course will provide the processes and tools needed to create, develop and manage a world-class loyalty and customer engagement program.

2023 MELBOURNE COURSE

2023 SYDNEY COURSE

2022 Melbourne Course participants

2023-03-21

Let's Talk Loyalty #347: From Fans to Fanatics with Doug Glazer of Fanatics

Today’s episode of Let's Talk Loyalty explores the connection between fans, especially sports fans, and Fanatics the company, which in the last deca ...

2023-03-09

The Top 198 Customer Loyalty Statistics for 2023 and Beyond

Let’s take a deep dive into loyalty statistics to find out what metrics are set to shape the coming years. There is a lot on the line: according to ...

2023-03-08

What Exactly is a Customer Loyalty Strategy?

“All good strategy eventually degenerates into work”1 The ‘work’ in a loyalty strategy ensures you are chosen when a customer buys.  If a c ...

2023-03-07

Let's Talk Loyalty #342: Helping Customers Choose Better - SAQ Shares Powerful Results Selling Wines

This episode features a truly inspirational customer relationship program from Quebec in Canada.SAQ is a retail brand, selling wines, beers and spirit ...

LOYALTY VENDOR MARKETPLACE

A one stop solution to search for vendors who can assist with developing
your organisation’s loyalty and customer engagement program.

A one stop solution to search for vendors who can assist with developing your organisation’s loyalty and customer engagement program.