LOYALTY & CUSTOMER ENGAGEMENT EVENTS, COURSES AND AWARDS
The Australian Loyalty Association (ALA) is an organisation established to provide thought leadership, education and networking opportunities to those working in the loyalty industry.
LOYALTY & CUSTOMER ENGAGEMENT EVENTS, COURSES AND CAREERS
The Australian Loyalty Association (ALA) is an organisation established to provide thought leadership, education and networking opportunities to those working in the loyalty industry.
2025-03-11
Enabling Hotel Guests to Customise Their Rooms Fosters Customer Loyalty
Hotel guests who can customise their rooms by selecting the layout, snack bar offerings, and softness of the pillows are more likely to become loyal ...
2025-03-11
Australia’s AI Race Heats Up as Salesforce Invests $2B
Salesforce plans to invest $2.5 billion in Australia over the next five years to fuel AI innovation. The move strengthens Salesforce’s presence in ...
2025-03-11
Cross-Generational Loyalty in Australia: What Brands Need to Know
Different generations shop differently—it’s nothing new. What’s new is how they interact with brands through technology. The recent Custome ...
2025-03-05
How to Build Long-Term Loyalty in Australian Retail
In this exclusive Q&A interview, meet Jessica Skinner, Director of Ecommerce and Marketing, Global, at FRANKIE4. With over 15 years of experience ...
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