EXPERT LOYALTY CONSULTING
We can help you find the right partner to design, implement, operate and optimise your Loyalty and Engagement Program.
GETTING STARTED
ALA’s exclusive Loyalty Consultancy Team.
We can connect you with unmatched loyalty expertise. Our proven track record in connecting loyalty managers with the right fit consulting partner will help build your brand into a world class loyalty program.
Our expert team will put you in touch with experts to design, launch and scale your loyalty program: applying behavioural science to develop innovative propositions, leveraging embedded technology to drive growth.
LOYALTY CONSULTING SERVICES
Do you need an end-to-end service, with access to industry benchmarks and case studies from a wide range of loyalty programs from Australia and across the world?’
Services to help you find understand, manage and grow customer value:
Diagnose
Advanced analytics to understand your customers
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Customer insights
Customer lifetime value modelling
Loyalty program audit
CVP assessment
Engagement scoring
Market share analysis
Design
Innovative loyalty propositions that profitably change
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Loyalty program design
Value proposition development
Program simulation analysis
Business case and ROI modelling
Go to market strategy
Lifecycle and marketing strategy
Analytics roadmaps
Technology and platform strategy
Implement
Embed the best platforms to launch successfully
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Operating models
CRM and program technology
Prototyping and testing
Platform sourcing, RFP management
Rewards, offers and benefits
Project management
Program activation
Testing and training
Operate
Advanced analytics to understand your customers
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Program governance
Marketing and personalisation execution
Partner and offer management
Data insights and reporting
Loyalty accounting
Program roadmap and innovation
Operate
Program performance and ROI is
maximised
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Program performance management
Return on Loyalty® analysis
Store and network planning
Predictive modelling
AI and machine learning
Campaign design and management
We can help you with:
Measuring customer value and identifying headroom.
Defining the right strategy and approach.
Designing a winning loyalty program.
Developing a business case and financial modelling.
Relaunching and refreshing your loyalty proposition or program.
Understanding how your program is performing to improve ROI.
Launching and scaling your program.
Finding the right technology.
Ensuring program management best practices are in place.
Optimisation of a current program.
CRM campaign implementation and management.
If you fill in the form below, the ALA team will connect you with an Ellipsis Loyalty Consultant.
CONTACT US
Complete the form below and the ALA team will connect you with an Ellipsis Loyalty Consultant who will work with you and help you achieve your loyalty ambitions.
Not sure what you need? A workshop with our team can help.
This workshop will allow key stakeholders to bring together their views and ideas in a strategic format in order to develop a best-in-class program for your business, partners and customers.
By submitting this form you agree to receive marketing communications from Australian Loyalty Association and associated sponsors. Please email us events@australianloyaltyassociation.com should you wish to opt out from these marketing communications.
