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LOYALTY & CUSTOMER ENGAGEMENT EVENTS, COURSES AND CAREERS

The Australian Loyalty Association (ALA) is an organisation established to provide thought leadership, education and networking opportunities to those working in the loyalty industry.

LOYALTY & CUSTOMER ENGAGEMENT EVENTS, COURSES AND CAREERS

The Australian Loyalty Association (ALA) is an organisation established to provide thought leadership, education and networking opportunities to those working in the loyalty industry. 

2022-10-04

Michael Smith - Immunising your Loyalty Program Against Fraud

Michael Smith is a co-founder of the Loyalty Security Alliance (LSA) as well as a Board Advisor for Airline Information (Ai Events). Ai Events run con ...

2022-09-20

Antavo’s Global Customer Loyalty Survey 2023 Is Now Open!

Following the success of Antavo’s Global Customer Loyalty Report 2022 — which has been downloaded by over 3,000 industry professionals — Antavo ...

2022-09-20

Alvaro Rodas Fernandez - Introducing the launch of the first airline ‘Green Tier’ from Qantas

Alvaro leads the Sustainability and Wellbeing team for Qantas Loyalty. Over the last 12 months, he has led the development and implementation of the G ...

2022-09-20

Let's Talk Loyalty #275: Gamification Guru Explains Psychological Drivers of Engagement

This exciting episode features the author of a fascinating book called “Actionable Gamification” by Yu-Kai Chou.Yu-kai is one of the earliest pion ...

This 2 day course, accredited by Australian Loyalty Association and held yearly in Sydney and Melbourne, covers all aspects of loyalty including strategy, design, marketing, operations and technology. The course will provide the processes and tools needed to create, develop and manage a world-class loyalty and customer engagement program.

Our 2022 courses have now concluded. Please subscribe for updates regarding future courses.

2022 SYDNEY COURSE


2022 MELBOURNE COURSE

LOYALTY VENDOR MARKETPLACE

A one stop solution to search for vendors who can assist with developing
your organisation’s loyalty and customer engagement program.

A one stop solution to search for vendors who can assist with developing your organisation’s loyalty and customer engagement program.

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