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LOYALTY & CUSTOMER ENGAGEMENT EVENTS, COURSES AND CAREERS

The Australian Loyalty Association (ALA) is an organisation established to provide thought leadership, education and networking opportunities to those working in the loyalty industry.

LOYALTY & CUSTOMER ENGAGEMENT EVENTS, COURSES AND CAREERS

The Australian Loyalty Association (ALA) is an organisation established to provide thought leadership, education and networking opportunities to those working in the loyalty industry. 

2022-11-30

ALA Annual Loyalty Insights Report: Read the executive summary

The ALA 2022 Annual Loyalty Insights Report is the most comprehensive loyalty industry report in Australia. It provides insights into the hearts and m ...

2022-11-22

Mission: Loyalty – Loyalty Program Mistakes That Shrink Your ROI

While undercover, I asked a lot of people about running loyalty programs. Based on their answers, loyalty programs are such an easy concept. “I just ...

2022-11-16

Let's Talk Loyalty #293: Reducing Churn in the Home Energy Sector with Genesis New Zealand

Creating measurable results and driving customer loyalty in the home energy market can be incredibly challenging. But Genesis Energy, the largest ele ...

2022-11-15

Loyalty requires great customer experiences — how are leading marketers achieving them?

Download Report Today, personalisation is one of the most critical cornerstones of building customer loyalty. In fact, research indicat ...

This 2 day course, accredited by Australian Loyalty Association and held yearly in Sydney and Melbourne, covers all aspects of loyalty including strategy, design, marketing, operations and technology. The course will provide the processes and tools needed to create, develop and manage a world-class loyalty and customer engagement program.

Our 2022 courses have now concluded. Please subscribe for updates regarding future courses.

2022 SYDNEY COURSE


2022 MELBOURNE COURSE

LOYALTY VENDOR MARKETPLACE

A one stop solution to search for vendors who can assist with developing
your organisation’s loyalty and customer engagement program.

A one stop solution to search for vendors who can assist with developing your organisation’s loyalty and customer engagement program.

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