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Salesforce x ALA

7 loyalty program mistakes and how to fix them

We all know that an effective loyalty program needs to be front and centre in any company’s marketing strategy! That said, it can be easy to fall into certain traps that could be inhibiting your program’s success. 

That’s why we’ve teamed up with Salesforce to create this e-book. This practical e-book will explore some of the most common mistakes B2B and B2C marketers can make in their loyalty programs, paired with solutions on how to fix them. The e-book also includes tips and examples from leading Australian marketers who know a thing or two about how to attract loyal customers, and keep them loyal. 

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Australian Loyalty Association’s Official Loyalty Consultancy Partner

Ellipsis is ALA’s exclusive loyalty consultancy partner, focused on finding the ROI in your existing or new loyalty program. Drawing on proprietary benchmarks built from 125 million loyalty members across 40 countries.
 
Access trusted expertise from one of the region’s leading specialist loyalty consultancies.

THE ELLIPSIS APPROACH

Find the Hidden Margin
We quantify what your loyalty program is worth today, and how much more it could deliver, using your own customer data and our proprietary benchmarks.
 
Design and Test the Strategy
We build loyalty strategies suited to your business, and stress-test them against your customer data before they ever reach the field.
 
Launch, Scale and Optimise
We help you launch with confidence, scale efficiently, and keep improving performance as your market, customers and competitors move.