Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, voice, and artificial intelligence—to connect to their customers in a whole new way.

With Salesforce Loyalty Management, your business can engage with customers in meaningful ways — bringing value to their experience and to your business.

Salesforce Loyalty Management allows you to deliver more dynamic and personal loyalty experiences for customers by removing silos and connecting member data across multiple systems. Create a consistent customer reward program experience — rewarding them for their engagement and their loyalty across every interaction and touchpoint they have with your business.

Loyalty Management lets you configure programs that fit the exact needs of your business and your customers.

• Set up B2B and B2C programs in any industry
• Set up and manage programs from beginning to end with an easy-to-use interface
• Build a loyalty program with benefits, vouchers, and rewards that will excite your customers
• Set up and manage programs from beginning to end with an easy-to-use interface

Generate a single source of truth for members that enables personalisation at scale and weaves loyalty throughout the customer experience.

• Make loyalty a business strategy informed by the power of Salesforce Customer 360
• Get a unified view of your program members to engage them with relevant and personalised experiences
• Make loyalty more than a program and bring it into every touchpoint in the customer or partner journey

Integrate your loyalty programs for a unified customer experience with out-of-the-box integrations with the Salesforce platform and APIs to connect Loyalty Management with the rest of your systems for a seamless experience.

• Unify your data strategy to better understand how to target your loyalty program members
• Leverage existing Salesforce integrations to create an end-to-end customer experience
• Choose loyalty management solutions that connect to your other business systems through integration-ready APIs