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About IVE Group

IVE helps you connect with your members through personalised, data-driven loyalty experiences.  

In today’s data-driven, hyper-personalised loyalty sector, we specialise in turning your loyalty program strategies into memorable customer experiences that help you to stay one step ahead of your competition and drive measurable business outcomes. 

As an internationally-awarded Salesforce partner, our team of martech experts offer:    

  • Data and insights services to improve your loyalty member understanding and inform your program strategies.  Whether you require Data Hygiene, Automated Reporting & Data Analysis or AI and Machine-Learning services, IVE’s team of data specialists are here to support.
  • Martech services to create operational efficiencies and bring your loyalty experience strategies to life.  IVE can support you in road mapping future technology investments, implement best-in-case loyalty solutions, or assist you in optimising your martech stack to delivery on the ROI your loyalty program expects. 
  • Customer Journey and Campaign Execution services to reach the right audience, at the right time, using the highest converting channels. IVE can support any channel you need, whether your Loyalty Experiences call for digital channel execution (i.e. eDM, SMS, in-App, on-site) or offline (e.g. direct mail, gift cards). 

IVE – Connecting our clients with customers. Wherever, whenever. 

Contact Person

Phill Oliver

Chief Customer Officer

 

Email

Contact phone

Website

Address

26 Beyer Road,
Braeside VIC 3195

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Australian Loyalty Association’s Official Loyalty Consultancy Partner

Ellipsis is ALA’s exclusive loyalty consultancy partner, focused on finding the ROI in your existing or new loyalty program. Drawing on proprietary benchmarks built from 125 million loyalty members across 40 countries.
 
Access trusted expertise from one of the region’s leading specialist loyalty consultancies.

THE ELLIPSIS APPROACH

Find the Hidden Margin
We quantify what your loyalty program is worth today, and how much more it could deliver, using your own customer data and our proprietary benchmarks.
 
Design and Test the Strategy
We build loyalty strategies suited to your business, and stress-test them against your customer data before they ever reach the field.
 
Launch, Scale and Optimise
We help you launch with confidence, scale efficiently, and keep improving performance as your market, customers and competitors move.