The 2024 Loyalty Insights Report Dinner is the official launch of the ALA 2024 Loyalty Insights Report. Join us for an evening of dinner, networking, and a presentation of the key insights from the research.

The ALA 2024 Annual Loyalty Insights Report is the most comprehensive loyalty industry report in Australia. It provides insights into the hearts and minds of consumers using qualitative exploration, social listening and the largest quantitative survey in the market. The report illuminates customer preferences, drivers of engagement, and provides industry benchmarks on key business metrics. Discover key trends, including consumer preferences, engagement drivers, and current and emerging topics like the cost of living crisis, the value of the data exchange, sustainability and Meta-Futures.