What we do

CarltonOne is a global B2B technology company that helps the world reward exceptional people. We inspire customers to be more loyal, sales teams to be more effective and employees to be more productive.

Our platform is the backbone of the global engagement industry, enabling companies to run powerful customer loyalty, rewards, sales and channel incentive, and employee recognition programs. Our breakthrough on-demand technology is based on a unique “Platform as a Service’ (PaaS) design, delivering one universal incentive and reward platform with infinite flexibility for our clients to drive results and reward fulfilment.

Our Story

Over 31 years, CarltonOne has grown to serve a diverse roster of over 450 clients and business partners, 500 vendors, and 14 million members across 185 countries. Each of our platform solutions fuels our eco-action mission of funding tree planting. We have already funded 18 million trees, and are on a growth trajectory to fund millions more. Learn more at carltonone.com

Our Solutions:

• Ecommerce (formerly Global Reward Solutions)
  • The CarltonOne eCommerce platform and global supply chain enables personalized e-commerce storefronts of the world’s most loved brands.
  • We eliminate the complexity of rewards program management by streamlining all reward data, currency and local tax compliance in 185 countries
  • Your members can instantly access over 10 million premium brand merchandise, gift card, travel, mobile top-up and charity rewards.
  • We simplify international rewards programs by locally sourcing and fulfilling rewards with a trusted network of over 500 in-country vendors.
  • We offer 24/7 global customer support, with 98% of member orders shipped within 3 days.

• Engagement (formerly Power2Motivate)
  • The CarltonOne Engagement platform helps you build and manage sophisticated customer loyalty, sales & channel incentive and employee recognition programs, incorporating our eCommerce rewards.
  • Deep program design, customisation, reporting, communication and budget management features enable you to easily build a flexible engagement program to motivate any audience.
  • Our platform is used to manage some of the world's biggest and best customer loyalty and employee recognition programs.
  • Quickly build beautiful member dashboards and branded ecommerce stores with customizable templates, intuitive low-code tools, and drag & drop widgets from our expanding app marketplace.
  • Our Client Success team is focused on helping you achieve your program goals with on-call strategic and tactical support and Quarterly Business Reviews. They assist with onboarding your members, creating regular communications and running promotions, providing a single point of contact for all program support.