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ABOUT US

ABOUT THE ALA

The Australian Loyalty Association (ALA) was established in 2014 to provide thought leadership, education and networking opportunities to those working in the loyalty industry.

The ALA is suited to anyone who works with or would like to develop a loyalty or customer engagement program. Everyone from CMOs, Loyalty Managers and Marketing Directors through to those who work in Technology, Insights, CRM and Analytics benefit from membership and participation with the ALA.

We have over 3,500 members and 24 sponsors and partners. Our Advisory Board consists of 22 leading loyalty experts from top brands and loyalty services.

Australian Loyalty Association
Advisory Board Members

Elisse Jones

Group Head of Loyalty

Total Tools and Independent Hardware Group

Michael Pirotta

Head of Marketing & Loyalty

Vicinity Centres

Campbell Davies

Jessica Freeman

Head of Digital and Loyalty ANZ

Nando’s

Rathia Gierdien

Manager, Strategic Partnerships

ART (Australian Retirement Trust)

Miranda Bliss

Head of Loyalty and Retention

Adore Beauty

Glenn Baker

General Manager

WooliesX

Deirdre Boyle

Chief Customer Officer

Flybuys

 

Susan Frisby-Smith

Chris Mills

Vice President Digital & Loyalty – Pacific

Accor

Diana Sinclair

Senior Loyalty Manager

Dan Murphy’s

Steph Barr

Head of Marketing, Audiology, ANZ

Specsavers

Ethan Sun

Executive, Instalments, Loyalty & Propositions – Personal Everyday Banking

NAB

Suzy Raymer

Portfolio Director of Brand, Marketing, Digital & Communications 

Accor

Ellyn Mcculloch

Senior Marketing Manager – CRM & Automation

Fitness & Lifestyle Group

Sponsor Members

Kevin Perry

Head of Customer Experience & Personalisation

IVE Group

Iain Dunstan

CEO & Managing Director

Gratifii

Kim Walsh

Managing Director, Enterprise Sales APAC

Kognitiv

Luke Russell

Director, Product Management

Mastercard

Nick Rosen

Area Vice President

Salesforce

Natalie Collins

Director
Business Development

Blackhawk Network

Anurag Vasisth

Co-Chair and Group CEO

Loyalty Now

Dean Maidment

Managing Director

TaguchiMarketing

Karl Deitz

Head of Success

Tall Bob

Maria Grubisic

Managing Director ANZ

Collinson

Brendan Murphy

Director, Solutions Consulting JAPAC

Marigold

Sarah Richardson

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