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Loyalty Program Replatforming: How to Evolve From Legacy Tech

In this day and age, running a loyalty program on an off-the-shelf, one-size-fits-all loyalty technology is like using a rotary phone. Yes, you can still technically make calls, but switching to a smartphone will unlock opportunities you’ve never dreamt about. This is the dilemma many program owners face. They are running a functional, yet clunky […]