Cheetah Digital is a cross-channel customer engagement solution provider for the modern marketer. The Cheetah Digital Customer Engagement Suite enables marketers to create personalised experiences, cross-channel messaging, and loyalty strategies, underpinned by an engagement data platform that can scale to meet the changing demands of today’s consumer. Many of the world’s best brands, including Hilton, Neiman Marcus, Walgreens, and Williams-Sonoma trust Cheetah Digital to help them drive revenue, build lasting customer relationships, and deliver a unique value exchange throughout the customer lifecycle.
Built specifically for enterprise marketers, the Cheetah Digital Customer Engagement Suite – which includes Cheetah Experiences, Cheetah Messaging, Cheetah Loyalty, and Cheetah Engagement Data Platform – combines the depth and breadth of a robust data platform with real-time, cross-channel execution capabilities, in a single, unified solution. The Customer Engagement Suite includes:
Cheetah Loyalty is an industry-leading loyalty program management solution, providing brands with best-in-class tools to design, create, and execute data-driven promotions, offers, and real-time interactions that help engage and build lifelong, profitable, loyal customers. The agile, data-driven platform captures real-time consumer intent and interactions on a shared customer profile, enabling marketers to personally recognise and reward loyal behaviours across mobile, web, social, email, application, and point-of-sale touchpoints. This true single view of the customer gives marketers unparalleled analytics, insights, and intelligence that can be used for cross-channel campaigns, loyalty program components, offer management, and reporting.
Cheetah Digital was named a Leader in The Forrester Wave™: Loyalty Technology Platforms, Q2 2019, which identified the most significant companies in the loyalty industry and evaluated them across 28 criteria. Cheetah Loyalty received the highest score possible in 13 criteria including data management, personalisation, user experience, and privacy and security.