Michael Smith is a co-founder of the Loyalty Security Alliance (LSA) as well as a Board Advisor for Airline Information (Ai Events). Ai Events run conferences for Loyalty Programs (including Fraud) as well as Payments, Co-brand cards and Ancillary Merchandising for the airline and travel industries.
With a career spanning British Airways (managing the non air partner’s of BA’s Frequent Flyer Program, the Executive Club) and Financial Services, he’s a frequent speaker at events on the topics of Account Take-over, Loyalty as well as Loyalty Fraud.
At the 2022 ALA International Loyalty Conference, Michael presented on ‘Immunising Your Loyalty Program Against Fraud’. Stream the recording of his presentation below, and read the Q&A here.