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Loyalty Fatigue is Real - Especially in the Airline Industry

Loyalty Fatigue is Real – Especially in the Airline Industry

Frequent flyers today feel disconnected from loyalty programs due to four major reasons. But it doesn’t have to stay this way. In our blog, we decode key strategies that airlines must employ to ensure customers stay engaged, and satisfied, thus driving revenue.

Capillary Technologies has successfully partnered with an international airline (ranked 6th in passenger numbers) to enhance its loyalty program and is recognised as a leader in loyalty solutions in the SPARK Matrix Report. Capillary’s AI-powered platform is trusted by leading brands for its customisation capabilities and user-friendly interface. Talk to their team to learn how a strategic partnership with the right platform can elevate customer loyalty and drive business growth.

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