Share this on

Follow us on

LTL-X-ALA

Let’s Talk Loyalty #506: Understanding Loyalty in Europe – Getting to know the Red By Dufry Loyalty Programme

This episode focuses on the ⁠Avolta Loyalty Programme⁠ – the global programme of this leading global travel experience player with over 5,500 duty free, food & beverage and convenience stores across 75 countries. With ⁠Camilo Courtenay⁠, the Global Loyalty Lead at Avolta.

Camilo heads up global loyalty at Avolta. Prior to joining, he worked in various loyalty roles at Vodafone, Eurostar and British Airways and brings a wealth of industry experience to our show.

Today we will be learning about Camilo’s favourite loyalty programmes, how loyalty is changing in travel and all about the existing Avolta programme and plans for the future.

Hosted by ⁠Charlie Hills.

Share this post

Powered By MemberPress WooCommerce Plus Integration

Login

Sign up as a Loyalty Association Member.

Or list your business on the Loyalty Marketplace.

ellipsis-and-co-logo-print (2)

Australian Loyalty Association’s Official Loyalty Consultancy Partner

Ellipsis is ALA’s exclusive loyalty consultancy partner, focused on finding the ROI in your existing or new loyalty program. Drawing on proprietary benchmarks built from 125 million loyalty members across 40 countries.
 
Access trusted expertise from one of the region’s leading specialist loyalty consultancies.

THE ELLIPSIS APPROACH

Find the Hidden Margin
We quantify what your loyalty program is worth today, and how much more it could deliver, using your own customer data and our proprietary benchmarks.
 
Design and Test the Strategy
We build loyalty strategies suited to your business, and stress-test them against your customer data before they ever reach the field.
 
Launch, Scale and Optimise
We help you launch with confidence, scale efficiently, and keep improving performance as your market, customers and competitors move.