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MJ Bale Case Study

How M.J. Bale Used Their Loyalty Program to Reduce Discounting & Drive Growth

M.J. Bale is the undisputed leader in environmentally conscious men’s clothing in Australia. It is Climate Active certified as a 100% carbon neutral brand: offsetting the entire footprint of their products and organisation in green projects. 

The Loyalty Experts, Ellipsis designed a new loyalty proposition to help M.J. Bale leverage their MJB Members loyalty program to drive profitable sales. By integrating loyalty into their marketing strategy, M.J. Bale has reduced overall discounting while boosting member engagement—now driving 75% of sales. In a tough retail environment, their loyalty-first approach has led to the highest average transaction size in two years. Read the complete case study and find out more about the journey of MJB Members.

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Australian Loyalty Association’s Official Loyalty Consultancy Partner

Ellipsis is ALA’s exclusive loyalty consultancy partner, focused on finding the ROI in your existing or new loyalty program. Drawing on proprietary benchmarks built from 125 million loyalty members across 40 countries.
 
Access trusted expertise from one of the region’s leading specialist loyalty consultancies.

THE ELLIPSIS APPROACH

Find the Hidden Margin
We quantify what your loyalty program is worth today, and how much more it could deliver, using your own customer data and our proprietary benchmarks.
 
Design and Test the Strategy
We build loyalty strategies suited to your business, and stress-test them against your customer data before they ever reach the field.
 
Launch, Scale and Optimise
We help you launch with confidence, scale efficiently, and keep improving performance as your market, customers and competitors move.