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2022 Virtual Customer Engagement & Loyalty Education Course


Tuesday 13th & Wednesday 14th September 2022


8:30 am – 3:30 pm


Virtual Platform


Strategy Development & Loyalty Constructs/Design Frameworks

Customers Lifecycle & Customer Journeys

Segmentation & Essential Loyalty Principles

Loyalty Psychology & Behavioural Economics

Trends & Technology

Financial Modelling

Measurement, Analytics & AI

View Terms and Conditions.

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