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2022 Melbourne Customer Engagement & Loyalty Course


Tuesday 24th & Wednesday 25th May 2022


8:30 am – 5:00 pm



8 Whiteman St, Southbank


Strategy Development & Loyalty Constructs/Design Frameworks

Customers Lifecycle & Customer Journeys

Segmentation & Essential Loyalty Principles

Loyalty Psychology & Behavioural Economics

Trends & Technology

Financial Modelling

Measurement, Analytics & AI

Please note attendees are required to wear a mask and show proof of COVID-19 vaccination. You may be asked to prove your identity.

View Terms and Conditions.

By registering for this event you agree to receive marketing communications from Australian Loyalty Association. Please email us should you wish to opt out from these marketing communications.

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