Tuesday 24th & Wednesday 25th May 2022
8:30 am – 5:00 pm
8 Whiteman St, Southbank
Strategy Development & Loyalty Constructs/Design Frameworks
Customers Lifecycle & Customer Journeys
Segmentation & Essential Loyalty Principles
Loyalty Psychology & Behavioural Economics
Trends & Technology
Measurement, Analytics & AI
Please note attendees are required to wear a mask and show proof of COVID-19 vaccination. You may be asked to prove your identity.
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