2026 SPEAKERS

We’re pleased to introduce the first confirmed speakers for the 2026 Asia Pacific Loyalty Conference.

More speakers to be announced soon

Mandy

Mandy Gallie

Vice President, Loyalty Asia Pacific

Mastercard

Dan M

Dan Monheit

Chief CX thinker

Thinkerbell

Henrik B (3)

Henrik Berglind​

Vice President Growth

Accor Plus​

Padma Palani_ (1)

Padma Palani

General Manager - Marketing and Digital

Schnitz

Kathryn

Kathryn Murphy

Strategic Loyalty Partnerships Manager

Luxury Escapes

Carla (2)

Shay Hamana

Chief Technical & Operations Manager

Luxury Escapes

Xavier (3)

Xavier Shae

Chief Executive Officer

Up

Mike Rae (1)

Mike Rae

Head of Business Development, APAC

Accertify

Clinton Hearne (9)

Tom Mort

Senior Marketing Manager

Mad Mex

Nicole Burke

Nicola Burke

Head of Loyalty

Adore Beauty Group

Vegas

Vegas Poh

CRM & Lifecycle Lead @ City Beach Australia

City Beach

Alice Leather (3)

Alice Leather

Senior Manager Customer Engagement Design

MYER

Elisse J

Elisse Jones

General Manager Customer Experience - TTHG

Metcash

Clinton Hearne (10)

Clinton Hearne​

Executive General Manager -
Customer Loyalty

Flight Centre

James K

James Kavanagh

Chief Executive Officer

Flight Centre Travel Group

Ria P

Ria Peters

Product Manager

Southern Cross Health Insurance

Dean Enticott (2)

Dean Enticott

Head - Loyalty & CRM

Adairs

Stephanie Andrews

Stephanie Andrews

Head of Issuer Solutions, Value Added Service Australia, New Zealand and Pacific Islands

Visa

Clinton Hearne (11)

Marcella Larsen

CEO Co-Founder, Woven

The Woven Group

Clinton Hearne (12)

Joe Lu

CEO

HeyMax

Oliver

Oliver Johnson

Head of Partnerships, Retail, Qantas Loyalty

Qantas

Karen Farrer (1)

Karen Farrar

Executive Manager, Retail & Qantas Business Rewards

Qantas

Tomas

Tomas Warden

Group Owner Loyalty - Telstra Plus

Telstra

Michael Auty

Michael Auty

Commercial Director

Collinson International

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Australian Loyalty Association’s Official Loyalty Consultancy Partner

Ellipsis is ALA’s exclusive loyalty consultancy partner, focused on finding the ROI in your existing or new loyalty program. Drawing on proprietary benchmarks built from 125 million loyalty members across 40 countries.
 
Access trusted expertise from one of the region’s leading specialist loyalty consultancies.

THE ELLIPSIS APPROACH

Find the Hidden Margin
We quantify what your loyalty program is worth today, and how much more it could deliver, using your own customer data and our proprietary benchmarks.
 
Design and Test the Strategy
We build loyalty strategies suited to your business, and stress-test them against your customer data before they ever reach the field.
 
Launch, Scale and Optimise
We help you launch with confidence, scale efficiently, and keep improving performance as your market, customers and competitors move.