Alvaro leads the Sustainability and Wellbeing team for Qantas Loyalty. Over the last 12 months, he has led the development and implementation of the Green tier, helping Qantas Frequent Flyers become more environmentally friendly in their daily lives.
Alvaro has over 15 years’ experience in commercial planning, partnerships and customer strategy, across several countries including Spain, Ireland, UK and the UAE, mainly within the travel industry. Alvaro is passionate about the environment and loves delivering valuable and relevant experiences to customers to increase engagement and loyalty.
He holds a Bachelor’s in Law and an Executive MBA from the University of New South Wales (AGSM).
Outside of his day job, Alvaro is a Board Director of Media Diversity Australia, a not-for-profit championing greater cultural and linguistic diversity representation in the Australian media. Alvaro is also Chief Business Officer at Out For Australia, an organisation supporting and mentoring LGBTQIA+ professionals to be themselves in the workplace and the community at large.
At the 2022 ALA International Loyalty Conference, Alvaro presented on ‘Introducing the launch of the first airline ‘Green Tier’ from Qantas’. Stream the recording of his presentation now.