2025 Independent Loyalty Program Research
Big Insights, Small Investment for Your Loyalty Program
Benchmark your loyalty program with Australia’s largest ever loyalty specific research – without the cost and effort of running your own study. For AU$4250 + GST (per program), you’ll receive a full report and dedicated session with an insights expert.
Sponsored by
Why Participate?
We’re offering your brand the opportunity to benchmark your loyalty program through ALA’s 2025 Independent Loyalty Research — at a fraction of the cost you would usually pay.
You’ll receive independently audited insights into your program’s performance via a dedicated consumer sample (50 respondents), helping you make data-driven decisions with confidence.
What You'll Get
Benchmark Report – Compare your loyalty program against 200+ of Australia’s best programs
Industry Coverage – Insights across 10 prime industries
24+ Key Metrics – Including NPS, satisfaction, and engagement measures
Cultural & Behavioural Insights – Understand why members engage
Private Insights Workshop – Delivered exclusively to you and your team
Your Investment
$4,250 + GST per brand
Includes insights workshop & reporting
Earlybird Offer Ends: Friday, 22nd August 2025
Key Dates
- Insights Delivery: Private session for your team
- Early Public Reveal: Loyalty Insights Networking Lunch, Sydney – 30 October 2025
- Public Release: December 2025
