2025 Independent Loyalty Program Research
Big Insights, Small Investment for Your Loyalty Program
The ALA 2025 Annual Loyalty Insights Report is the most comprehensive loyalty industry report in Australia, developed by the Australian Loyalty Association
Sponsored by
Why Participate?
We’re offering your brand the opportunity to benchmark your loyalty program through ALA’s 2025 Independent Loyalty Research — at a fraction of the cost you would usually pay.
You’ll receive independently audited insights into your program’s performance via a dedicated consumer sample (50 respondents), helping you make data-driven decisions with confidence.
What You'll Get
Benchmark Report – Compare your loyalty program against 200+ of Australia’s best programs
Industry Coverage – Insights across 10 prime industries
24+ Key Metrics – Including NPS, satisfaction, and engagement measures
Cultural & Behavioural Insights – Understand why members engage
Private Insights Workshop – Delivered exclusively to you and your team
